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Morning Huddles Video External Link

Video - April 29, 2013
Spectrum Medical Group -
A short video describing the purpose and structure of morning huddles, including role play examples of successful and less successful team huddles.

Filed In:

  • Team Based Care

Care Management Approach for People Who Are at High Risk

Webinar
-
June 11, 2013 - 8:00am to 9:00am
Care coordination and care management are important roles for care managers in primary care homes. Successful care managers must develop their skills related to patient education, self-management techniques and be able to successful connect a patient to other parts of the health care system.

Filed In:

  • Care Coordination
  • Comprehensive Care
  • 5.C) Complex Care Coordination
  • 5.E) Referral & Specialty Care Coordination

Addressing Common Team Challenges - Strategies and Stories

Webinar
-
June 25, 2013 - 12:00pm to 1:00pm

Team-based care is central to primary care home transformation, yet practices at the beginning of their primary care home journey and those who are more advanced both struggle to create and develop effective teams and foster a culture of teamwork. This webinar will review strategies for addressing common challenges related to teams and offer stories from clinics who have addressed these challenges.

Filed In:

  • Team Based Care

Developing Team-Based Care in the Patient-Centered Primary Care Home

Webinar
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April 30, 2013
Creating a primary care delivery system that utilizes teamwork is critical to achieving the triple aim. A culture of teamwork involves all members of a practice, each working at the top of their level of training. But does putting a group of healthcare-trained individuals together in a room, or in a practice, make them a team?

Filed In:

  • Team Based Care

Understanding the 2013 PCPCH Standards

Webinar
-
May 7, 2013

This presentation will provide an overview of the proposed 2013 PCPCH recognition criteria, including a brief history of the PCPCH program, the impetus for revising the standards, and a review of what's new or revised in the 2013 model. Presenters will also explain what the changes mean for practices that are currently recognized and those who are not yet recognized.

Filed In:

  • About the Primary Care Home Model

Transitions Navigator and Hospital Readmissions External Link

Video - March 22, 2013
Robert Wood Johnson Foundation -
Story of a University of Utah pilot project to hire transitions navigators to help patients transition from the hospital to primary care home care more seamlessly, with the goal of reducing readmission rates.

Filed In:

  • Care Coordination
  • 5.E) Referral & Specialty Care Coordination

Spreading a Patient-Centered Medical Home Redesign - A Case Study External Link

Article - March 22, 2013
Journal of Ambulatory Care Management -
Case study describing how Group Health created a primary care home intervention and used Lean Management techniques to spread it to 26 different primary care practices.

Filed In:

  • About the Primary Care Home Model
  • Leadership, Culture and Change Management