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Webinars

Webinars are intended for medical providers and other health care team members, as well as practice administrators, clinic managers and quality improvement professionals interested in beginning or continuing transformation to the primary care home model of care. Anyone can register and attend live Institute webinars or view recordings of previous webinars at no cost.
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Care Management Approach for People Who Are at High Risk

Webinar
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June 11, 2013 - 8:00am to 9:00am
Care coordination and care management are important roles for care managers in primary care homes. Successful care managers must develop their skills related to patient education, self-management techniques and be able to successful connect a patient to other parts of the health care system.

Filed In:

  • Care Coordination
  • Comprehensive Care
  • 5.C) Complex Care Coordination
  • 5.E) Referral & Specialty Care Coordination

Addressing Common Team Challenges - Strategies and Stories

Webinar
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June 25, 2013 - 12:00pm to 1:00pm

Team-based care is central to primary care home transformation, yet practices at the beginning of their primary care home journey and those who are more advanced both struggle to create and develop effective teams and foster a culture of teamwork. This webinar will review strategies for addressing common challenges related to teams and offer stories from clinics who have addressed these challenges.

Filed In:

  • Team Based Care

Developing Team-Based Care in the Patient-Centered Primary Care Home

Webinar
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April 30, 2013
Creating a primary care delivery system that utilizes teamwork is critical to achieving the triple aim. A culture of teamwork involves all members of a practice, each working at the top of their level of training. But does putting a group of healthcare-trained individuals together in a room, or in a practice, make them a team?

Filed In:

  • Team Based Care

Understanding the 2013 PCPCH Standards

Webinar
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May 7, 2013

This presentation will provide an overview of the proposed 2013 PCPCH recognition criteria, including a brief history of the PCPCH program, the impetus for revising the standards, and a review of what's new or revised in the 2013 model. Presenters will also explain what the changes mean for practices that are currently recognized and those who are not yet recognized.

Filed In:

  • About the Primary Care Home Model

Preparing for Collaborative Work with Patient and Family Advisors

Webinar
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March 12, 2013
This webinar explores the benefit of involving patient and family advisors in health care transformation. It will highlight a number of successful programs that have involved advisors in clinic changes. It will also explore strategies for preparing staff, leaders and clinicians to collaborate with advisors in quality improvement and changes to care processes. Finally, insights from staff liaisons who have worked closely with advisors will also be shared.

Filed In:

  • Patient and Family Engagement
  • 2.C) Patient and Family Involvement in Quality Improvement

Power of Persuasion

Webinar
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February 12, 2013
As payment systems move away from fee for service to pay for performance, gaining patient buy-in to their care plans is gaining importance. For this webinar we will be discussing strategies for identifying reasons for nonadherance/noncompliance and developing skills and strategies to increase adherence and compliance to care plans.

Filed In:

  • Comprehensive Care

Using Quality Corp data for PCPCH Recognition

Webinar
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December 11, 2012
This recorded webinar is a helpful resource for practices planning to apply or re-apply for recognition as a primary care home through the Oregon Health Authority's Patient-Centered Primary Care Home program.

Filed In:

  • About the Primary Care Home Model
  • Collecting & Using Data in Quality Improvement
  • 2.A) Performance & Clinical Quality

Care Plans - Best Practices for Development and Implementation

Webinar
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January 8, 2013

Written care plans are a tool for providers to document and share a plan of care with a patient and/or family. Care planning is a critical component of care coordination; proactive management and care planning for high-risk patients has been shown to improve outcomes and reduce the cost of care. This webinar will include an introduction to developing standard care plans that meet PCPCH and ACA requirements. We will also hear from practices who have successfully implemented care plans into their adult and pediatric practices.

Filed In:

  • Care Coordination
  • 5.C) Complex Care Coordination