Clinician Wellness: Building Resiliency in the Primary Care Home Team

February 18, 2014

Current demands of primary care and practice-redesign place significant stress on clinicians and may affect their personal sense of well-being as well as the systems in which they work and live. To prevent burnout and promote successful adaptation to new roles and models of care in the primary care home, providers need to learn new skills for promoting resiliency. Acceptance and Commitment Therapy (ACT) is a new evidence-based, cognitive-behavioral therapy. ACT suggests new skills for clinicians to use in weathering the stresses of change and in creating functional solutions to the tensions of balancing work and life. Webinar participants are introduced to tools to assist them with applying ACT in their teamwork after the webinar. Tools include self-assessments and worksheets for values clarification and value-based action planning.


Participants learn to talk about resiliency with other members of their primary care home teams and to develop a personal strategy for building resiliency based on the cognitive-behavioral therapy model called Acceptance and Commitment Therapy (ACT). Following the webinar, participants will be able to:

  • Describe self-assessment tools and use them to determine: 1. Level of burnout, 2. Sources and magnitude of stress and 3. Level of psychological flexibility
  • Describe 6 core psychological processes that support clinician resiliency and specific exercises designed to enhance resilience among the care team members


Presented By:

Patricia J. Robinson, PhD
Researcher, Trainer and Health Care Consultant
Mountainview Consulting Group

Patricia J. Robinson, PhD, has explored integrated care from the perspective of a clinician, researcher, trainer, and health care consultant for over twenty years. Dr. Robinson has worked on behavioral health integration with providers across the country including the HRSA Bureau of Primary Care, the U.S. Air Force and U.S. Navy, Kaiser Permanente, and many city and county health departments. She is an author of numerous articles and book chapters and has published six books, including Real Behavior Change in Primary Care: Improving Patient Outcomes and Increasing Job Satisfaction (New Harbinger, 2010), Behavioral Consultation and Primary Care: A Guide to Integrating Services (with Jeffrey T. Reiter) (Springer, 2007), and Brief Interventions for Radical Change: Principles and Practice of Focused Acceptance and Commitment Therapy (New Harbinger, 2012).


Debra A. Gould MD, MPH
Physician, Associate Clinical Professor
Central Washington Family Medicine Residency Program

Debra A. Gould, MD, MPH is an associate clinical professor at the University of Washington in Seattle and board certified family physician, licensed in Washington State. She has been practicing Family Medicine and teaching medical students and Family Medicine residents for 20 years. She earned her medical degree from the State University of New York at Buffalo, completed her Family Medicine residency at Highland Hospital/University of Rochester, New York and also completed a research fellowship and a master’s in public health at the University of Washington, Seattle. She currently works at Central Washington Family Medicine, a residency program embedded in a community health center in Yakima, Washington. Her interests include evidence-based practice, mental health issues in primary care, community medicine, practice-based research and physician wellness.