April 30, 2013
Creating a primary care delivery system that utilizes teamwork is critical to achieving the triple aim. A culture of teamwork involves all members of a practice, each working at the top of their level of training. But does putting a group of healthcare-trained individuals together in a room, or in a practice, make them a team? This presentation will introduce the basic definitions and attributes of teamwork and team-based care. It will assist practices in thinking about how to organize as a team, how to measure "teamness," and will propose interventions practices can consider as they look to strengthen their ability to practice as a team. Finally, we will discuss the multiple challenges and issues that emerge as the team approach becomes the way in which the practice does its work.
By the end of this presentation, participants will:
- Be able to define teams and team-based care
- Be able to describe attributes of "teamness" and understand how they might measure and improve team care in their practice
- Discuss challenges related to teams and team-based care
Ron Stock, MD, MA
Associate Professor of Family Medicine, The Foundation for Medical Excellence John Kitzhaber MD Fellow in Health Policy, Oregon Health & Science University (OHSU)
Dr. Stock is a geriatrician, clinical health services researcher and Associate Professor of Family Medicine. A graduate of the University of Nebraska College Of Medicine, Dr. Stock completed his residency and faculty development fellowship in Family Medicine at the Medical University of South Carolina and University of North Carolina-Chapel Hill and has a Certificate of Added Qualifications in Geriatric Medicine. Dr. Stock joined OHSU in 2012 after practicing geriatrics and family medicine in Eugene for the past 20 years. He has dedicated his professional career to improving the quality of healthcare for older adults, with a focus on redesigning the primary care delivery system in a community for vulnerable and frail elders and assessing methods to develop and measure team-based care in the clinical setting. He is currently serving on the Institute of Medicine Best Practices Innovation Collaborative on Team-Based Care and Patients on Teams; member of the AHRQ Technical Expert Panel on Developing Measures for Team-Based Care; and, Team-Based Care content expert for the National Quality Forum Measurement Applications Partnership Clinician Workgroup. He is married with two adult children and enjoys traveling with his family, hiking, running and fishing.
- TeamSTEPPS® Primary Care Version - Complete set of training materials including an instructor's manual, participant handouts and sample exercises from the Agency for Healthcare Research and Quality (AHRQ). TeamSTEPPS is an evidence-based teamwork system to improve communication and teamwork skills among health care professionals.
- Institute of Medicine Discussion Paper "Core Principles & Values of Effective Team-Based Health Care" - Presentation of an overview of team-based care that includes its basic principles and how personal values an impact teams based on interviews with teams across the United States.